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Payment Methods
Payment
Our terms of payment are contained in our General Terms & Conditions (GTC) as well as in our return policy. Please also note the following information.
The prices of Goods listed in our Shop and on our websites represent total prices (final prices), and where applicable, including the respective statutory VAT plus shipping costs or other costs. They include all price components. Other costs (e.g. duties, taxes and fees), which you may have to pay to the responsible customs or tax authorities, may arise in the case of cross-border deliveries (e.g. EU VAT on intra-Community acquisitions), in particular customs duties on shipments to non-EU countries.
Final prices exclude VAT for the shipment to countries outside the European Union. The display of prices other than EUR in your local currency, if applicable, is for informational purposes only. Due to accounting standards, prices will revert to our base currency in EUR during checkout.
The respective delivery or shipping costs are not included in the purchase price (final price). They are available via the “Shipping and Delivery” page and they are shown separately during the ordering process, i.e. they are to be borne by you in addition. The shipping options and/or shipping costs may partly depend on the selected payment option, whereas the availability of payment options depends on the billing or delivery address specified in the ordering process. The payment options available to you are automatically displayed when you enter your billing address.
We do not charge you any transaction fees (payment gateway charges) for the use of the payment methods during your purchase. Please note that you may be charged by your credit institution for bank transfers from countries outside SEPA or for bank transfers via business accounts within SEPA as well as for the use of credit cards in a foreign currency.
The payment processing, which is facilitated by a payment service provider (e.g. PayPal, Stripe, Klarna), is always secured by TLS/SSL encryption (https).
Last update: 19 May 2020
Overview of Payment Options
In cooperation with various payment service providers, we offer you the following payment methods, although there is no right to use a particular payment method.
Please transfer the total invoice amount (without deduction) of your order to our bank account (IBAN/BIC). Our bank details will be communicated to you by e-mail in the order confirmation for your order. Unless otherwise agreed, payment of the invoice amount is due within 14 calendar days of the order confirmation being sent by e-mail.
For your own security, please state the order ID of your order in the field for the intended purpose of the bank transfer, which is sent to you by e-mail, e.g. in the order confirmation e-mail, or in the invoice attached to it. Upon receipt of the invoice amount in our provided bank account, we will confirm the receipt of your payment by e-mail, then we will process and ship your order.
Please note that for payments in advance (bank transfer) from a non-EU country (outside of the SEPA countries), you will have to pay the fees for the bank transfer, in particular any exchange rate fees.
PayPal: You can pay quickly and securely with your PayPal account. It’s even faster with PayPal One Touch.
You can use your PayPal account to connect e.g. with your bank account, your EC card or Maestro card, your Visa card, your Mastercard, your American Express card or other debit and credit cards as a source of payment.
By confirming a binding order in the last step of the ordering process, you will be redirected to PayPal to log into your PayPal account and to approve payment of the invoice amount. Simply follow the instructions on the screen. You will then be taken back to our Shop.
Once we receive a payment confirmation by PayPal, we will confirm this to you by e-mail, then process and ship your order.
When you pay via PayPal, you may receive the PayPal Buyer Protection and you may be able to obtain a refund of the return shipping costs (free returns) through PayPal.
PayPal is available in more than 200 countries.
Read more about PayPal PLUS
With PayPal Plus you can pay without a PayPal account by credit card (Visa, American Express or Mastercard), by SEPA direct debit (only with a billing or delivery address in Germany) or, if applicable, by purchase on account (only for Consumers with a billing or delivery address in Germany). These are payment options integrated into PayPal Plus.
Once we receive a payment confirmation or a confirmation on the conclusion of a purchase on account by PayPal, we will confirm this to you by e-mail, then process and ship your order.
Read more about PayPal
Together with PayPal (Europe) S.à r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg (“PayPal”), in addition to SEPA direct debit, credit card and payments via PayPal PLUS as a method of payment for Customers, we also enable purchasing on account for Consumers resident in Germany. Payments for purchases on account are made to PayPal, because we assign our claims to PayPal (factoring). The terms and conditions, terms of use and further information by PayPal can be found here.
As part of an order-related payment transaction processed by the payment service provider PayPal, i.e. by credit card, direct debit or, if applicable, purchase on account or other payment methods integrated into PayPal, we shall transmit your personal payment data in encrypted form to PayPal (Europe) S.à r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg. PayPal reserves the right to conduct a credit score check in order to provide the relevant payment method. For more information about PayPal’s privacy policy, please see here.
PayPal PLUS: pay by credit card without a PayPal account
By credit card: You can pay for your purchase with Visa, American Express or Mastercard without requiring a PayPal account.
To do this, you will be redirected to PayPal following your confirmation of a binding order in the last step of the ordering process (after placing your order), where you complete your payment by credit card. Simply follow the instructions on the screen. Your credit card will then be debited immediately once your credit institution authorizes the transaction. Your credit card details are not saved by us.
For your own security, please note that first time orders by credit card may usually only be delivered to the billing address of the cardholder or to a verifiable office address. Therefore, deliveries to parcel stations or parcel shops in particular are not permitted when you purchase by credit card for the first time.
Please make sure that your billing address matches the address on your credit card statement and that the cardholder’s name matches the name printed on the card. If the delivery address differs from the billing address of the cardholder or if it is not possible to check the address, we will contact you to clarify any questions.
PayPal PLUS: pay by SEPA direct debit without a PayPal account
By SEPA direct debit: You can use the SEPA direct debit procedure (only with a billing or delivery address in Germany) to pay for your purchase without requiring a PayPal account.
To do this, you will be redirected to PayPal following your confirmation of a binding order in the last step of the ordering process (after placing your order), where you complete your payment by direct debit. You will be informed by PayPal about the date of debiting of your bank account by means of the pre-notification. Simply follow the instructions on the screen. The invoice amount of your order will then be debited directly from your bank account and credited to our PayPal account.
When paying by direct debit, you give PayPal a direct debit authorization, i.e. on the basis of the direct debit mandate issued, your bank is instructed to transfer the invoice amount of your order from your specified bank account to PayPal.
PayPal PLUS: pay by purchase on account without a PayPal account
By purchase on account (not yet live): You can pay for your purchase with us by purchase on account (only for Consumers with a billing or delivery address in Germany) without requiring a PayPal account.
To do this, you will be redirected to PayPal following your confirmation of a binding order in the last step of the ordering process (after placing your order), where you complete your payment by purchase on account. Simply follow the instructions on the screen.
In this regard, PayPal reserves the right to conduct a credit score check (credit assessment) based on your details provided regarding your purchase on account. If PayPal rejects your payment for reasons unknown to us, you are welcome to pay the invoice amount of your order with another payment option (e.g. bank transfer, credit card or direct debit).
The purchase on account is not permitted for the purchase of digital content and value vouchers. If you purchase on account with PayPal, you should remove them from the shopping cart or choose another payment option. In addition, the purchase on account with PayPal is limited to a total amount of the shopping cart between 1,50 EUR to 1.500,00 EUR, including VAT if applicable, and the shipping costs.
Please note that the payment for the purchase on account is made directly to PayPal (bank account of PayPal), since we assign our claim (factoring) of the invoice amount with regard to your order to PayPal. This means that if you purchase on account via PayPal PLUS, you may only pay with discharging effect to PayPal. This does not affect our rights or your obligations under the concluded purchase contract (distance contract of sales).
When purchasing on account, you have 14 days from the date of receipt of the invoice from PayPal to pay the invoice, but at the latest when you receive your order.
PayPal provides a list of questions with answers to the purchase on account as well as simplified terms of use in case something should be unclear.
Stripe
You can pay for your purchase with Visa, American Express or Mastercard without requiring a Stripe account.
To do this, enter your credit card details directly into the input mask provided by Stripe during the ordering process (checkout). Your credit card details are not saved by us unless you do so by saving your credit card details in your customer account with us to make shopping easier and faster.
Following your confirmation of a binding order in the last step of the ordering process (after placing your order), your credit card will then be debited immediately once your credit institution authorizes the transaction.
Once we receive a payment confirmation by Stripe, we will confirm this to you by e-mail, then process and ship your order.
Security instructions for credit card payments via Stripe
For your own security, please note that first time orders by credit card may usually only be delivered to the billing address of the cardholder or to a verifiable office address. Therefore, deliveries to parcel stations or parcel shops in particular are not permitted when you purchase by credit card for the first time.
Please make sure that your billing address matches the address on your credit card statement and that the cardholder’s name matches the name printed on the card. If the delivery address differs from the billing address of the cardholder or if it is not possible to check the address, we will contact you to clarify any questions.
Read more about Stripe
Together with Stripe Payments Europe Ltd, c/o A & L Goodbody, Ifsc, North Wall Quay, Dublin 1, Ireland (“Stripe”), in accordance with the services agreement between Stripe and us, we enable you to pay by credit card, Sofort, Giropay, iDEAL, Bancontact, eps, Multibanco, Alipay, Google Pay, Apple Pay, Microsoft Pay and Samsung Pay, amongst others, as payment methods integrated into Stripe. The terms and conditions, terms of payment and further information by Stripe can be found here.
In the context of an order-related payment transaction processed by the payment service provider Stripe, i.e. by credit card, direct debit or other payment methods integrated into Stripe, we shall transmit your personal payment data in encrypted form to Stripe Payments Europe Ltd, c/o A & L Goodbody, Ifsc, North Wall Quay, Dublin 1, Ireland. Stripe reserves the right to conduct a credit score check in order to provide the relevant payment method. More information about Stripe’s privacy policy can be found here.
Only with a billing or delivery address in mainland China (excl. Macao S.A.R.) or Hong Kong: You can pay for your purchase with Alipay (via Stripe). A Stripe account is not required.
By confirming a binding order in the last step of the ordering process, you will be redirected to Alipay to approve payment of the invoice amount. Simply follow the instructions on the screen. You will then be taken back to our Shop.
By using Alipay for payment, you may receive the Alipay Member Protection.
Once we receive a payment confirmation by Stripe (Alipay), we will confirm this to you by e-mail, then process and ship your order.
More information about payment service providers via Stripe
You can use all payment service providers offered via Stripe as a guest or with a customer account of the Shop.
You may need an Alipay or Multibanco account to pay with Alipay or Multibanco. In case of payment by Bancontact, eps, giropay, iDEAL or Sofort, you do not need a separate user account with the respective payment service provider, because these payment methods are based on the principle of bank transfer in a secure and simplified online banking environment.
Read more about Stripe
Together with Stripe Payments Europe Ltd, c/o A & L Goodbody, Ifsc, North Wall Quay, Dublin 1, Ireland (“Stripe”), in accordance with the services agreement between Stripe and us, we enable you to pay by credit card, Sofort, Giropay, iDEAL, Bancontact, eps, Multibanco, Alipay, Google Pay, Apple Pay, Microsoft Pay and Samsung Pay, amongst others, as payment methods integrated into Stripe. The terms and conditions, terms of payment and further information by Stripe can be found here.
In the context of an order-related payment transaction processed by the payment service provider Stripe, i.e. by credit card, direct debit or other payment methods integrated into Stripe, we shall transmit your personal payment data in encrypted form to Stripe Payments Europe Ltd, c/o A & L Goodbody, Ifsc, North Wall Quay, Dublin 1, Ireland. Stripe reserves the right to conduct a credit score check in order to provide the relevant payment method. More information about Stripe’s privacy policy can be found here.
Only for Consumers with a billing or delivery address in Belgium: You can pay for your purchase with Bancontact (via Stripe). A Stripe account is not required.
By confirming a binding order in the last step of the ordering process, you will be redirected to Bancontact to approve payment of the invoice amount. Simply follow the instructions on the screen. You will then be taken back to our Shop.
Once we receive a payment confirmation by Stripe (Bancontact), we will confirm this to you by e-mail, then process and ship your order.
More information about payment service providers via Stripe
You can use all payment service providers offered via Stripe as a guest or with a customer account of the Shop.
You may need an Alipay or Multibanco account to pay with Alipay or Multibanco. In case of payment by Bancontact, eps, giropay, iDEAL or Sofort, you do not need a separate user account with the respective payment service provider, because these payment methods are based on the principle of bank transfer in a secure and simplified online banking environment.
Read more about Stripe
Together with Stripe Payments Europe Ltd, c/o A & L Goodbody, Ifsc, North Wall Quay, Dublin 1, Ireland (“Stripe”), in accordance with the services agreement between Stripe and us, we enable you to pay by credit card, Sofort, Giropay, iDEAL, Bancontact, eps, Multibanco, Alipay, Google Pay, Apple Pay, Microsoft Pay and Samsung Pay, amongst others, as payment methods integrated into Stripe. The terms and conditions, terms of payment and further information by Stripe can be found here.
In the context of an order-related payment transaction processed by the payment service provider Stripe, i.e. by credit card, direct debit or other payment methods integrated into Stripe, we shall transmit your personal payment data in encrypted form to Stripe Payments Europe Ltd, c/o A & L Goodbody, Ifsc, North Wall Quay, Dublin 1, Ireland. Stripe reserves the right to conduct a credit score check in order to provide the relevant payment method. More information about Stripe’s privacy policy can be found here.
Only with a billing or delivery address in Austria: You can pay for your purchase with eps (via Stripe). A Stripe account is not required.
By confirming a binding order in the last step of the ordering process, you will be redirected to eps to approve payment of the invoice amount. Simply follow the instructions on the screen. You will then be taken back to our Shop.
Once we receive a payment confirmation by Stripe (eps), we will confirm this to you by e-mail, then process and ship your order.
More information about payment service providers via Stripe
You can use all payment service providers offered via Stripe as a guest or with a customer account of the Shop.
You may need an Alipay or Multibanco account to pay with Alipay or Multibanco. In case of payment by Bancontact, eps, giropay, iDEAL or Sofort, you do not need a separate user account with the respective payment service provider, because these payment methods are based on the principle of bank transfer in a secure and simplified online banking environment.
Read more about Stripe
Together with Stripe Payments Europe Ltd, c/o A & L Goodbody, Ifsc, North Wall Quay, Dublin 1, Ireland (“Stripe”), in accordance with the services agreement between Stripe and us, we enable you to pay by credit card, Sofort, Giropay, iDEAL, Bancontact, eps, Multibanco, Alipay, Google Pay, Apple Pay, Microsoft Pay and Samsung Pay, amongst others, as payment methods integrated into Stripe. The terms and conditions, terms of payment and further information by Stripe can be found here.
In the context of an order-related payment transaction processed by the payment service provider Stripe, i.e. by credit card, direct debit or other payment methods integrated into Stripe, we shall transmit your personal payment data in encrypted form to Stripe Payments Europe Ltd, c/o A & L Goodbody, Ifsc, North Wall Quay, Dublin 1, Ireland. Stripe reserves the right to conduct a credit score check in order to provide the relevant payment method. More information about Stripe’s privacy policy can be found here.
Only with a billing or delivery address in Germany: You can pay for your purchase with giropay (via Stripe). A Stripe account is not required.
By confirming a binding order in the last step of the ordering process, you will be redirected to giropay to approve payment of the invoice amount. Simply follow the instructions on the screen. You will then be taken back to our Shop.
Once we receive a payment confirmation by Stripe (giropay), we will confirm this to you by e-mail, then process and ship your order.
More information about payment service providers via Stripe
You can use all payment service providers offered via Stripe as a guest or with a customer account of the Shop.
You may need an Alipay or Multibanco account to pay with Alipay or Multibanco. In case of payment by Bancontact, eps, giropay, iDEAL or Sofort, you do not need a separate user account with the respective payment service provider, because these payment methods are based on the principle of bank transfer in a secure and simplified online banking environment.
Read more about Stripe
Together with Stripe Payments Europe Ltd, c/o A & L Goodbody, Ifsc, North Wall Quay, Dublin 1, Ireland (“Stripe”), in accordance with the services agreement between Stripe and us, we enable you to pay by credit card, Sofort, Giropay, iDEAL, Bancontact, eps, Multibanco, Alipay, Google Pay, Apple Pay, Microsoft Pay and Samsung Pay, amongst others, as payment methods integrated into Stripe. The terms and conditions, terms of payment and further information by Stripe can be found here.
In the context of an order-related payment transaction processed by the payment service provider Stripe, i.e. by credit card, direct debit or other payment methods integrated into Stripe, we shall transmit your personal payment data in encrypted form to Stripe Payments Europe Ltd, c/o A & L Goodbody, Ifsc, North Wall Quay, Dublin 1, Ireland. Stripe reserves the right to conduct a credit score check in order to provide the relevant payment method. More information about Stripe’s privacy policy can be found here.
Only with a billing or delivery address in the Netherlands: You can pay for your purchase with iDEAL (via Stripe). A Stripe account is not required.
By confirming a binding order in the last step of the ordering process, you will be redirected to iDEAL to approve payment of the invoice amount. Simply follow the instructions on the screen. You will then be taken back to our Shop.
Once we receive a payment confirmation by Stripe (iDEAL), we will confirm this to you by e-mail, then process and ship your order.
More information about payment service providers via Stripe
You can use all payment service providers offered via Stripe as a guest or with a customer account of the Shop.
You may need an Alipay or Multibanco account to pay with Alipay or Multibanco. In case of payment by Bancontact, eps, giropay, iDEAL or Sofort, you do not need a separate user account with the respective payment service provider, because these payment methods are based on the principle of bank transfer in a secure and simplified online banking environment.
Read more about Stripe
Together with Stripe Payments Europe Ltd, c/o A & L Goodbody, Ifsc, North Wall Quay, Dublin 1, Ireland (“Stripe”), in accordance with the services agreement between Stripe and us, we enable you to pay by credit card, Sofort, Giropay, iDEAL, Bancontact, eps, Multibanco, Alipay, Google Pay, Apple Pay, Microsoft Pay and Samsung Pay, amongst others, as payment methods integrated into Stripe. The terms and conditions, terms of payment and further information by Stripe can be found here.
In the context of an order-related payment transaction processed by the payment service provider Stripe, i.e. by credit card, direct debit or other payment methods integrated into Stripe, we shall transmit your personal payment data in encrypted form to Stripe Payments Europe Ltd, c/o A & L Goodbody, Ifsc, North Wall Quay, Dublin 1, Ireland. Stripe reserves the right to conduct a credit score check in order to provide the relevant payment method. More information about Stripe’s privacy policy can be found here.
Only with a billing or delivery address in Portugal: You can pay for your purchase with Multibanco (via Stripe). A Stripe account is not required.
By confirming a binding order in the last step of the ordering process, you will be redirected to Multibanco to approve payment of the invoice amount. Simply follow the instructions on the screen. You will then be taken back to our Shop.
Once we receive a payment confirmation by Stripe (Multibanco), we will confirm this to you by e-mail, then process and ship your order.
More information about payment service providers via Stripe
You can use all payment service providers offered via Stripe as a guest or with a customer account of the Shop.
You may need an Alipay or Multibanco account to pay with Alipay or Multibanco. In case of payment by Bancontact, eps, giropay, iDEAL or Sofort, you do not need a separate user account with the respective payment service provider, because these payment methods are based on the principle of bank transfer in a secure and simplified online banking environment.
Read more about Stripe
Together with Stripe Payments Europe Ltd, c/o A & L Goodbody, Ifsc, North Wall Quay, Dublin 1, Ireland (“Stripe”), in accordance with the services agreement between Stripe and us, we enable you to pay by credit card, Sofort, Giropay, iDEAL, Bancontact, eps, Multibanco, Alipay, Google Pay, Apple Pay, Microsoft Pay and Samsung Pay, amongst others, as payment methods integrated into Stripe. The terms and conditions, terms of payment and further information by Stripe can be found here.
In the context of an order-related payment transaction processed by the payment service provider Stripe, i.e. by credit card, direct debit or other payment methods integrated into Stripe, we shall transmit your personal payment data in encrypted form to Stripe Payments Europe Ltd, c/o A & L Goodbody, Ifsc, North Wall Quay, Dublin 1, Ireland. Stripe reserves the right to conduct a credit score check in order to provide the relevant payment method. More information about Stripe’s privacy policy can be found here.
Only with a billing or delivery address in Austria, Belgium, Germany, Italy, the Netherlands or Spain: You can pay for your purchase with Sofort (via Stripe). A Stripe account is not required.
By confirming a binding order in the last step of the ordering process, you will be redirected to Sofort to approve payment of the invoice amount. Simply follow the instructions on the screen. You will then be taken back to our Shop.
Once we receive a payment confirmation by Stripe (Sofort), we will confirm this to you by e-mail, then process and ship your order.
More information about payment service providers via Stripe
You can use all payment service providers offered via Stripe as a guest or with a customer account of the Shop.
You may need an Alipay or Multibanco account to pay with Alipay or Multibanco. In case of payment by Bancontact, eps, giropay, iDEAL or Sofort, you do not need a separate user account with the respective payment service provider, because these payment methods are based on the principle of bank transfer in a secure and simplified online banking environment.
Read more about Stripe
Together with Stripe Payments Europe Ltd, c/o A & L Goodbody, Ifsc, North Wall Quay, Dublin 1, Ireland (“Stripe”), in accordance with the services agreement between Stripe and us, we enable you to pay by credit card, Sofort, Giropay, iDEAL, Bancontact, eps, Multibanco, Alipay, Google Pay, Apple Pay, Microsoft Pay and Samsung Pay, amongst others, as payment methods integrated into Stripe. The terms and conditions, terms of payment and further information by Stripe can be found here.
In the context of an order-related payment transaction processed by the payment service provider Stripe, i.e. by credit card, direct debit or other payment methods integrated into Stripe, we shall transmit your personal payment data in encrypted form to Stripe Payments Europe Ltd, c/o A & L Goodbody, Ifsc, North Wall Quay, Dublin 1, Ireland. Stripe reserves the right to conduct a credit score check in order to provide the relevant payment method. More information about Stripe’s privacy policy can be found here.
Klarna
(Not yet live:) Only for Consumers with a billing or delivery address in Austria, Germany or the Netherlands: You can pay for your purchase immediately (by Sofort, credit card or direct debit) without requiring a Klarna account.
Your credit card details (Visa or Mastercard) are not saved by us. However, you may be able to store your credit card details with Klarna for future purchases.
To complete your payment with Klarna (Pay now), you will be redirected to Klarna following the “checkout” page or your confirmation of a binding order in the last step of the ordering process (after placing your order) or a new window by Klarna (Sofort) opens or you may complete your payment directly within the current window. Your billing or delivery address, if applicable, has to be identical and match your officially registered address. In case of payment by credit card, your credit card will then be debited immediately once your credit institution authorizes the transaction.
In case of immediate payment of the invoice amount (Pay now), Klarna reserves the right to conduct an identity and credit score check (credit assessment) on the basis of your details provided. If Klarna rejects your payment for reasons unknown to us, you are welcome to pay the invoice amount of your order with another payment option (e.g. bank transfer, PayPal or Stripe).
When you pay via Klarna, you may receive the Klarna Buyer Protection.
Once we receive a payment confirmation by Klarna, we will confirm this to you by e-mail, then process and ship your order.
Security instructions for credit card payments via Klarna
For your own security, please note that first time orders by credit card may usually only be delivered to the billing address of the cardholder or to a verifiable office address. Therefore, deliveries to parcel stations or parcel shops in particular are not permitted when you purchase by credit card for the first time.
Please make sure that your billing address matches the address on your credit card statement and that the cardholder’s name matches the name printed on the card. If the delivery address differs from the billing address of the cardholder or if it is not possible to check the address, we will contact you to clarify any questions.
Customer account at Klarna
Please note that Klarna automatically creates a customer account for you when you make your first purchase with us using Klarna, which you can access here. With your Klara customer account you can, for example, view your invoices, activate the “1-click” direct debit procedure for outstanding invoices, convert purchase on account into purchase in instalments, extend your payment due date or, if necessary, announce your return shipment.
If you are not satisfied with Klarna or you would like to complain, have further questions about your customer account with Klarna or about other issues concerning your payment with Klarna, please contact Klarna’s customer service. The Klarna App may also be helpful.
Read more about Klarna
Together with Klarna Bank AB (publ), Sveavägen 46, 111 34 Stockholm, Sweden (“Klarna”), in addition to direct debit, Sofort and credit card (Pay now) as a method of payment for Consumers, we enable further payment options, namely purchase on account (Pay later) and instalment purchase (Slice it) only for Consumers (in Germany, Austria, the Netherlands and Finland). The terms and conditions as well as additional information by Klarna can be found here.
As part of an order-related payment transaction processed by the payment service provider Klarna, i.e. by credit card, direct debit or, if applicable, purchase on account or other payment methods integrated in Klarna, we shall transmit your personal payment data in encrypted form to Klarna Bank AB (publ), Sveavägen 46, 111 34 Stockholm, Sweden. Klarna reserves the right to conduct a credit score check in order to provide the relevant payment method. Further information on Klarna’s privacy policy can be found here.
(Not yet live:) Only for Consumers with a billing or delivery address in Austria, Finland, Germany or the Netherlands: You can pay later for your purchase by purchase on account without requiring a Klarna account.
To complete your payment by purchase on account, you will be redirected to Klarna following the “checkout” page or your confirmation of a binding order in the last step of the ordering process (after placing your order) or a new window by Klarna opens or the terms of your payment will be displayed directly within the current window. Your billing or delivery address, if applicable, has to be identical and match your officially registered address.
In case the invoice amount is paid on account, Klarna reserves the right to conduct an identity and credit score check (credit assessment) on the basis of your details provided. If Klarna rejects your payment on account for reasons unknown to us, you are welcome to pay the invoice amount of your order with another payment option (e.g. bank transfer, credit card or direct debit).
The purchase on account is not permitted for the purchase of value vouchers. If you purchase on account with Klarna, you should remove them from the shopping cart or choose another payment option.
Please note that your payment for the purchase on account is made directly to Klarna, since we assign our claim (factoring) of the invoice amount with regard to your order to Klarna. This means that if you purchase on account via Klarna, you may only pay with discharging effect to Klarna. You will receive payment instructions by Klarna so that you pay for your order directly to Klarna. This does not affect our rights or your obligations under the concluded purchase contract (distance contract of sales).
When you pay via Klarna, you may receive the Klarna Buyer Protection.
When purchasing on account, you have 14 days from the date of shipment of the products (or invoice date if applicable) or availability of the services or digital content to pay the invoice, but no later than the date of receipt of your order.
Once we receive a confirmation on the conclusion of a purchase on account by Klarna, we will confirm this to you by e-mail, then process and ship your order.
Customer account at Klarna
Please note that Klarna automatically creates a customer account for you when you make your first purchase with us using Klarna, which you can access here. With your Klara customer account you can, for example, view your invoices, activate the “1-click” direct debit procedure for outstanding invoices, convert purchase on account into purchase in instalments, extend your payment due date or, if necessary, announce your return shipment.
If you are not satisfied with Klarna or you would like to complain, have further questions about your customer account with Klarna or about other issues concerning your payment with Klarna, please contact Klarna’s customer service. The Klarna App may also be helpful.
Read more about Klarna
Together with Klarna Bank AB (publ), Sveavägen 46, 111 34 Stockholm, Sweden (“Klarna”), in addition to direct debit, Sofort and credit card (Pay now) as a method of payment for Consumers, we enable further payment options, namely purchase on account (Pay later) and instalment purchase (Slice it) only for Consumers (in Germany, Austria, the Netherlands and Finland). The terms and conditions as well as additional information by Klarna can be found here.
As part of an order-related payment transaction processed by the payment service provider Klarna, i.e. by credit card, direct debit or, if applicable, purchase on account or other payment methods integrated in Klarna, we shall transmit your personal payment data in encrypted form to Klarna Bank AB (publ), Sveavägen 46, 111 34 Stockholm, Sweden. Klarna reserves the right to conduct a credit score check in order to provide the relevant payment method. Further information on Klarna’s privacy policy can be found here.
(Not yet live:) Only for Consumers with a billing or delivery address in Finland or Germany: You can slice your purchase through purchase by instalments without requiring a Klarna account.
To complete your payment by purchase by instalments, you will be redirected to Klarna following the “checkout” page or your confirmation of a binding order in the last step of the ordering process (after placing your order) or a new window by Klarna opens or the terms of your payment will be displayed directly within the current window, i.e. your credit application is reviewed in real time. Your billing or delivery address, if applicable, has to be identical and match your officially registered address.
In case the invoice amount is paid by instalments, Klarna reserves the right to conduct an identity and credit score check (credit assessment) on the basis of your details provided. If Klarna rejects your payment by instalments for reasons unknown to us, you are welcome to pay the invoice amount of your order with another payment option (e.g. bank transfer, credit card or direct debit).
The purchase by instalments is not permitted for the purchase of value vouchers. If you purchase by instalments with Klarna, you should remove them from the shopping cart or choose another payment option.
Please note that your payment(s) for the purchase by instalments is made directly to Klarna, since we assign our claim (factoring) of the invoice amount with regard to your order to Klarna. This means that if you purchase by instalments via Klarna, you may only pay with discharging effect to Klarna. You will receive payment instructions by Klarna so that you pay for your order directly to Klarna. A written contract between Klarna and the borrower is required for invoices of 200 EUR or more. You can read Klarna’s general terms and conditions for the purchase by instalments here. This does not affect our rights or your obligations under the concluded purchase contract (distance contract of sales).
You can settle the financed invoice amount in up to 24 monthly instalments or pay it off early, i.e. per month at least 1/24 of the amount drawn plus interest and a fixed monthly amount (monthly fee), but at least 6,95 EUR. The individual conditions as well as the debit interest rate will be displayed to you in real time during the payment process with Klarna.
When you pay via Klarna, you may receive the Klarna Buyer Protection.
Once we receive a confirmation on the conclusion of a purchase by instalments provided by Klarna, we will confirm this to you by e-mail, then process and ship your order.
Customer account at Klarna
Please note that Klarna automatically creates a customer account for you when you make your first purchase with us using Klarna, which you can access here. With your Klara customer account you can, for example, view your invoices, activate the “1-click” direct debit procedure for outstanding invoices, convert purchase on account into purchase in instalments, extend your payment due date or, if necessary, announce your return shipment.
If you are not satisfied with Klarna or you would like to complain, have further questions about your customer account with Klarna or about other issues concerning your payment with Klarna, please contact Klarna’s customer service. The Klarna App may also be helpful.
Read more about Klarna
Together with Klarna Bank AB (publ), Sveavägen 46, 111 34 Stockholm, Sweden (“Klarna”), in addition to direct debit, Sofort and credit card (Pay now) as a method of payment for Consumers, we enable further payment options, namely purchase on account (Pay later) and instalment purchase (Slice it) only for Consumers (in Germany, Austria, the Netherlands and Finland). The terms and conditions as well as additional information by Klarna can be found here.
As part of an order-related payment transaction processed by the payment service provider Klarna, i.e. by credit card, direct debit or, if applicable, purchase on account or other payment methods integrated in Klarna, we shall transmit your personal payment data in encrypted form to Klarna Bank AB (publ), Sveavägen 46, 111 34 Stockholm, Sweden. Klarna reserves the right to conduct a credit score check in order to provide the relevant payment method. Further information on Klarna’s privacy policy can be found here.
Quick, simple and mobile payment (via Stripe)
You can pay for your purchase with Google Pay (via Stripe). A Stripe account is not required.
Google Pay is a so-called e-wallet, i.e. you can pay using the payment methods stored in your Google account, such as your credit card, debit card, PayPal account or with the cards stored in Google Play Store, Google Chrome, YouTube or on an Android device. Thus, you no longer have to manually enter your payment information to shop.
You can use Google Pay with us on all compatible mobile and desktop devices, in particular with the Chrome desktop browser and the Chrome Android browser. At least one payment method must be stored with Google Pay. Only then will you see the Google Pay button on the single item page or in the shopping cart to make your payment.
Once you press the Google Pay button, a Google Pay window will open or you will be redirected to Google Pay, where you will get an overview of your order to approve the payment of the invoice amount. Simply follow the instructions on the screen. You will then be taken back to our Shop.
Additional permissions may be required in Google Play Services, e.g. ‘location optional’, to display the Google Pay button on your mobile device.
For information on setting up Google Pay or other questions, you can find some answers here.
Google Pay is available in at least 29 countries.
Once we receive a payment confirmation by Stripe (Google Pay), we will confirm this to you by e-mail, then process and ship your order.
Read more about Stripe
Together with Stripe Payments Europe Ltd, c/o A & L Goodbody, Ifsc, North Wall Quay, Dublin 1, Ireland (“Stripe”), in accordance with the services agreement between Stripe and us, we enable you to pay by credit card, Sofort, Giropay, iDEAL, Bancontact, eps, Multibanco, Alipay, Google Pay, Apple Pay, Microsoft Pay and Samsung Pay, amongst others, as payment methods integrated into Stripe. The terms and conditions, terms of payment and further information by Stripe can be found here.
In the context of an order-related payment transaction processed by the payment service provider Stripe, i.e. by credit card, direct debit or other payment methods integrated into Stripe, we shall transmit your personal payment data in encrypted form to Stripe Payments Europe Ltd, c/o A & L Goodbody, Ifsc, North Wall Quay, Dublin 1, Ireland. Stripe reserves the right to conduct a credit score check in order to provide the relevant payment method. More information about Stripe’s privacy policy can be found here.
You can pay for your purchase with Apple Pay (via Stripe). A Stripe account is not required.
Apple Pay is a so-called e-wallet, i.e. you can pay using the payment methods stored in your Apple account (Apple ID), such as your credit card, debit or prepaid card. Thus, you no longer have to manually enter your payment information to shop.
You can use Apple Pay with us on all compatible mobile and desktop devices (iPhone, iPad, Apple Watch or Mac), in particular with the Safari browser on iOS 10, macOS Sierra or above. At least one payment method must be stored with Apple Pay. Only then will you see the Apple Pay button on the single item page or in the shopping cart to make your payment. And you will then need to authorize the transaction with the Touch ID, Face ID or a security code.
Once you press the Apple Pay button, an Apple Pay window will open or you will be redirected to Apple Pay, where you will get an overview of your order to approve the payment of the invoice amount. Simply follow the instructions on the screen. You will then be taken back to our Shop.
For information on setting up Apple Pay or other questions, you can find some answers here.
Apple Pay is available in at least 55 countries.
Once we receive a payment confirmation by Stripe (Apple Pay), we will confirm this to you by e-mail, then process and ship your order.
Read more about Stripe
Together with Stripe Payments Europe Ltd, c/o A & L Goodbody, Ifsc, North Wall Quay, Dublin 1, Ireland (“Stripe”), in accordance with the services agreement between Stripe and us, we enable you to pay by credit card, Sofort, Giropay, iDEAL, Bancontact, eps, Multibanco, Alipay, Google Pay, Apple Pay, Microsoft Pay and Samsung Pay, amongst others, as payment methods integrated into Stripe. The terms and conditions, terms of payment and further information by Stripe can be found here.
In the context of an order-related payment transaction processed by the payment service provider Stripe, i.e. by credit card, direct debit or other payment methods integrated into Stripe, we shall transmit your personal payment data in encrypted form to Stripe Payments Europe Ltd, c/o A & L Goodbody, Ifsc, North Wall Quay, Dublin 1, Ireland. Stripe reserves the right to conduct a credit score check in order to provide the relevant payment method. More information about Stripe’s privacy policy can be found here.
You can pay for your purchase with Microsoft Pay (via Stripe). A Stripe account is not required.
Microsoft Pay is a so-called e-wallet, i.e. you can pay using the payment methods stored in your Microsoft account, such as your debit or credit card. Thus, you no longer have to manually enter your payment information to shop.
You can use Microsoft Pay with us on all compatible mobile and desktop devices, in particular with the Microsoft Edge browser. At least one payment method must be stored with Microsoft Pay. Only then will you see the Microsoft Pay button on the single item page or in the shopping cart to make your payment.
Once you press the Microsoft Pay button, a Microsoft Pay window will open or you will be redirected to Microsoft Pay, where you will get an overview of your order to approve the payment of the invoice amount. Simply follow the instructions on the screen. You will then be taken back to our Shop.
Microsoft Pay is available in at least 13 countries.
Once we receive a payment confirmation by Stripe (Microsoft Pay), we will confirm this to you by e-mail, then process and ship your order.
Read more about Stripe
Together with Stripe Payments Europe Ltd, c/o A & L Goodbody, Ifsc, North Wall Quay, Dublin 1, Ireland (“Stripe”), in accordance with the services agreement between Stripe and us, we enable you to pay by credit card, Sofort, Giropay, iDEAL, Bancontact, eps, Multibanco, Alipay, Google Pay, Apple Pay, Microsoft Pay and Samsung Pay, amongst others, as payment methods integrated into Stripe. The terms and conditions, terms of payment and further information by Stripe can be found here.
In the context of an order-related payment transaction processed by the payment service provider Stripe, i.e. by credit card, direct debit or other payment methods integrated into Stripe, we shall transmit your personal payment data in encrypted form to Stripe Payments Europe Ltd, c/o A & L Goodbody, Ifsc, North Wall Quay, Dublin 1, Ireland. Stripe reserves the right to conduct a credit score check in order to provide the relevant payment method. More information about Stripe’s privacy policy can be found here.
You can pay for your purchase with Samsung Pay (via Stripe). A Stripe account is not required.
Samsung Pay is a so-called e-wallet, i.e. you can pay using the payment methods stored in your Samsung Pay account. Thus, you no longer have to manually enter your payment information to shop.
You can use Samsung Pay with us on all compatible mobile devices. At least one payment method must be stored with Samsung Pay. Only then will you see the Samsung Pay button on the single item page or in the shopping cart to make your payment.
Once you press the Samsung Pay button, a Samsung Pay window will open or you will be redirected to Samsung Pay, where you will get an overview of your order to approve the payment of the invoice amount. Simply follow the instructions on the screen. You will then be taken back to our Shop.
For information on setting up Samsung Pay or other questions, you can find some answers here.
Samsung Pay is available in at least 23 countries.
Once we receive a payment confirmation by Stripe (Samsung Pay), we will confirm this to you by e-mail, then process and ship your order.
Read more about Stripe
Together with Stripe Payments Europe Ltd, c/o A & L Goodbody, Ifsc, North Wall Quay, Dublin 1, Ireland (“Stripe”), in accordance with the services agreement between Stripe and us, we enable you to pay by credit card, Sofort, Giropay, iDEAL, Bancontact, eps, Multibanco, Alipay, Google Pay, Apple Pay, Microsoft Pay and Samsung Pay, amongst others, as payment methods integrated into Stripe. The terms and conditions, terms of payment and further information by Stripe can be found here.
In the context of an order-related payment transaction processed by the payment service provider Stripe, i.e. by credit card, direct debit or other payment methods integrated into Stripe, we shall transmit your personal payment data in encrypted form to Stripe Payments Europe Ltd, c/o A & L Goodbody, Ifsc, North Wall Quay, Dublin 1, Ireland. Stripe reserves the right to conduct a credit score check in order to provide the relevant payment method. More information about Stripe’s privacy policy can be found here.
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